About us
Ranking nationally as one of the Best Big Companies™ to work for, whilst being recognised for excelling in the area of Learning and Development, it has never been a better time to explore career opportunities at Morson Group.
With over 50 years of experience, and as a family-run business, our independence and depth of offer means that we think and operate differently; giving you access to the right people at the right time; we listen, understand and develop solutions for you. It’s our specialist expertise people come for and it’s the personal experience that they stay for.
About the Role
As the HR Lead you will build trusting relationships with key stakeholders both internally and in the client, business building strategic partnerships with clients through the provision of insight from the analysis of key data trends. You will act as a key point of contact for client’s internal HR team and managers and a point of escalation to your own team to ensure successful delivery of the HR outsource service provision.
The role requires a broad understanding of employment law and employee relations as well as experience in managing high performing HR operational teams. Experience in managing a broad range of employee relations cases including but not limited to disciplinary, grievances and consultation processes is essential. The HR Lead will be ultimately responsible or the successful, timely completion of project initiatives adopting a proactive approach to problem identification, ways to improve the service delivery and enhance the client employee experience.
Within the outsource team you will act as a key point of escalation for colleagues providing guidance on best practice approaches and policy adherence.
The HR Lead is also responsible for advisory services for employees and managers on the recruitment of new staff and retention of existing employees.
Additionally, you will work with the HR Assistant to provide advice and support to managers on all employee relations issues including, where appropriate supporting with formal meeting.
Key Responsibilities
• Dealing with various HR queries throughout the business
• Reviewing and updating job descriptions
• Providing advice and playing a major role in work reviews and change processes.
• Using HR information systems to access, input and compile data and conducting thorough analysis to identify potential areas of improvement.
• Identifying development needs in both individual team members and the overall service delivery.
• Conducting absence reviews and working with line managers to proactively reduced absence
• Suggesting new HR technology solutions to improve day-to-day operations (e.g. ATS and HRIS software)
• Managing staff relationships, responding to any queries or problems that they have and managing their expectations
• Supporting line managers with performance appraisals and development plans
• Researching and recommending performance evaluation methods (e.g. employee appraisal systems)
• Monitoring, reviewing and updating all HR policies and recommending improvements to the HRBP and client stakeholders to ensure these are in line with current legislation and best practice
• Advising managers on best practice, policy and employment law in capability investigations, and other ER processes including grievances and disciplinaries
• Driving the business performance in relation to the client’s objectives
• Managing the delivery of Learning and Development initiatives and employee education programmes in line with client strategic objectives.
• Acting as the point of contact for hiring managers, employees, and other HR team members
• Support the outsource HR administration and payroll teams where necessary.
• Provide support to the Senior HR team on special projects where necessary
Essential Skills
• CIPD Level 5 Minimum
• Proven work experience as an HR Operations lead, HR consultant or similar role
• Ability to advise and work with senior team members
• Hands-on experience with IT programmes and HR systems
• Knowledge of employment legislation
• Ability to translate data into coherent value adding MI to enable sound decision making
• Highly organised and responsive, with ability to work to SLAs and tight deadlines
• Experience in creating reporting frameworks
• Advanced user of Microsoft Office programmes, especially Excel and PowerPoint
• Willingness to learn new change methodology and tools
• Personable with strong communication and relationship building capabilities across all levels of the business
• Ability to design clear and fair company policies
• Driven and determined
• Proactive, practical and logical; able to solve problems quickly
• Excellent analytical skills
• Strong presentation skills
• Strong communication skills
• Excellent data management skills
• Highly resilient and able to work under pressure
Working with us
• Competitive Salary & Rewards structure
• 26 days holiday (plus bank holidays)
• Flexible, hybrid model working (Company policy of 2 days a week to WFH)
• A bespoke training, learning and development plan including opportunity to enrol in our tailored employee development programmes with our internal and external trainers
• A colleague health and well-being programme
• Free access to on site gym and discounted gym membership rates
• Rooftop bar & social area access
• Access to meritocracy initiative schemes - Our next trip is either Mexico, Barbados, Cuba, or Dubai!
• Mental health support via free confidential advice and counselling services
• Access to free wellbeing apps
• Free parking